Symmetrix Ethical Marketing Policy

We ensure ethical marketing of our services. At Symmetrix we practice the following principles: honest and accurate communications, fair pricing, transparency of our services and deliverables, actively listen to consumers. We apply best practices for collecting data and marketing communication by following the Canada Anti-Spam Legislation (CASL). Get more information here.

Fast facts about CASL

In general, CASL prohibits companies from:

  • Sending you commercial electronic messages without your consent, including email, social media and text messages.

  • Altering the transmission data in an electronic message so the message is sent to a different destination without your express consent.

  • Installing software on your electronic devices without your consent (including, in some cases, updates and upgrades, even if you were the one who installed the original software).

  • Using false or misleading representations to promote products or services online.

  • Collecting personal information by accessing a computer system or electronic device illegally.

  • Harvesting addresses (collecting and/or using email or other electronic addresses without permission).

Staff responsible for delivering marketing campaigns will be trained on and have access to the Ethical Marketing Checklist. Each marketing campaign, including email, direct mail, flyers and events, will be reviewed using the ethical marketing checklist. Checklist is available to all staff.

we’ve changed lives

Excellent rehabilitation facility. Chris has experience with rehabilitation that I have not seen with other practitioners.

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we’ve changed lives

I have an injury from right leg knee cap to my back on my right side that I have been struggling with since 2017. I am now able to do some running and have definitely gotten a lot stronger and more resilient. Symmetrix has been amazing.

Christine Ru

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we’ve changed lives

I have loved training with Dash and the team at Symmetrix. My knee has not felt this strong with squatting and hiking in a long time.

Kaitlin Newman

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Symmetrix Studio Hours

Yaletown Studio

Monday-Friday 6am to 8pm
Saturday 9 am to 6pm
Sunday 10am to 2pm

1059 Cambie St
Vancouver, B.C. V6B 5L7

Burnaby Heights Studio

Monday-Friday noon to 8pm
Saturday-Sunday CLOSED

204-4580 Hastings St
Burnaby, B.C. V5C 2K4